Register for
QuickSuper

1. Click the ‘Employers’ tab at the bottom left-hand side of the screen.
2. Select ‘View employers’, then select the relevant employer by clicking on the employer name in blue.
3. Click ‘Fund relationships’.
4. Click ‘Create new relationship’. 
5. Type “Hostplus” in the ‘Fund name’ field, then select the option ‘Hostplus USI – HOS0100AU’ in the drop-down menu that appears. This should be the first option.
6. Add your employer ID.
7. Tick the ‘Default fund’ box.
8. Select ‘Next’, then check your details and click ‘Confirm’.

1. Click the ‘Employees’ tab, then select ‘View employees’.
2. Click ‘Create new employee’, then enter in all the details that have a green asterisk (*). These include mobile number and email address. Click ‘Save’.
3. On the ‘Fund membership’ page, select ‘Use default fund’, then select ‘I don’t have a member ID’.
4. Click ‘Next’ and then ‘Confirm’.

1. Navigate to the left-hand menu in QuickSuper, select ‘SuperStream’ and then click ‘View messages’.
2. Click ‘Received message responses’.
3. Enter the search criteria and click ‘Search’.
4. Select the ‘Conversation ID’.
5. Click ‘Response part ID’.
6. Click ‘Individual member name’, found under ‘Received member registration response parameters’.
7. The member ID for the employee is displayed in the table under the ‘Parameter code’ column heading in the bottom row and is named ‘Superannuation. Fund. Details. Member. Client. Identifier’.
8. The member number is displayed alongside the member ID in the bottom row under the ‘Parameter text’ column heading.

Files need to be submitted in CSV (comma delimited) format. If you’ve used Excel to originally create the file, you may have problems with Unique Superannuation Identifiers (USIs) and member IDs that are long numeric values, as Excel may convert these into a scientific notation when you save your file to a CSV format. To avoid this, prefix the member ID with a hash (#) symbol. QuickSuper will remove the hash symbol before storing the information and passing it to a fund.

1. Use the Search function and select ‘Search transactions’.
2. Choose the relevant payment date to see its progress.
3. Choose the credit transaction type to view the fund’s reason for a refund. This will display as employer credit.

1. Use the Search function and select ‘Search contributions’.
2. Enter the employee’s surname to see their payment history.

The contribution summary report details your total super payment amounts and the total number of payments. 

To access it:

1. Go to the ‘Reports’ tab and select ‘Contribution summary report’.
2. To export the report, choose your report period and click ‘Download’.

The SuperStream response report contains new member IDs sent back from superannuation funds. These allow you to update your records and your employee records in QuickSuper. 

It also includes responses for contributions and member registration messages, but won’t include refunds from super funds. Refunds will be communicated to you by email when we return the funds to your settlement account.

The report is generated overnight for the previous day’s responses. It won’t be generated if you haven’t received any responses on that day.

To view and download reports:

1. Go to the ‘Reports’ tab and select ‘Daily reports’.
2. From the drop-down menu, select ‘SuperStream response report’ and click the ‘Search’ button.
3. If you want to view more information about an individual response you can view the full response message by expanding the SuperStream menu, selecting ‘View messages’ and going to the ‘Received message responses’ tab.